Return Policy

Returns & Refunds

Your satisfaction is important to us.

If something isn’t quite right, we offer a 30-day return window from the date your order is delivered.


Eligible Returns

  • Items must be unused and in original condition

  • Return requests must be submitted within 30 days of delivery


Non-Returnable Items

  • Items damaged due to misuse

  • Items returned without prior approval


🔄 How to Start a Return

  1. Email HeartlyContacting@gmail.com

  2. Include your order number and reason for return

  3. Our team will guide you through the next steps

Refunds are issued once the item is received and inspected.


💳 Refund Processing

  • Refunds are sent back to your original payment method

  • Please allow 5–10 business days for processing after approval