Contact

We’re here to help 💌

If you have a question about your order, shipping, returns, or anything else, our support team is happy to assist.

How to Reach Us

📧 Email: HeartlyContacting@gmail.com
Response Time: Within 24–48 hours (Monday–Friday)

We aim to respond as quickly as possible and always within 2 business days.


Before You Contact Us

For faster help, please include:

  • Your order number

  • The email used at checkout

  • A brief description of your issue


At Heartly, your experience matters. We’re committed to making sure every order feels just as special as the moment it’s meant for.